o9bit Responsible Gambling — Your Protection, Our Commitment
Enjoy entertainment in a controlled way. o9bit believes gambling should be a source of fun — not financial stress or emotional distress. On this page you will find ways to set limits, warning signs to watch for, and support information when you need it.
Who can play?
o9bit is an adult entertainment platform. To create an account and take part in any betting or casino game, you must be at least 21 years old. We verify age at registration and participation by minors is strictly prohibited.
If anyone under 21 lives in your home, make sure they cannot access your account. Log out, keep your password secure and turn off auto-login on your device. Read our Terms and Conditions for the full age-related policy.
Play for entertainment — not as a source of income. Set a budget you can afford to lose without it affecting your daily life. When you reach your set limit, stop playing for the day.
Never bet with borrowed money or money set aside for bills. Each bet is an independent decision — increasing your bets to recover previous losses is known as "chasing losses" and is a risky behaviour to avoid.
- Play for entertainment
- Stay within your budget
- Take regular breaks
- Do not try to chase losses
Self-Control Tools
o9bit gives you several tools to stay in control of your gambling. Using them is not a sign of weakness — it is a sign of healthy habits.
Deposit Limit
Set a daily, weekly or monthly deposit limit so you cannot deposit beyond a set amount. Reducing a limit is immediate; increasing one has a 24-hour delay.
Time Limit and Session Reminders
Set a limit on how long you play in one session. When the time is up, the platform will remind you and give you the option to end the session.
Self-Exclusion
Request to lock your account for a set period — from 1 week to permanently. While self-exclusion is active, logging in will not be possible.
Loss Limit
Set a limit after which betting stops automatically once you have lost a certain amount. This is effective in preventing chasing behaviour.
Cooling-Off Break
Temporarily pause your account for 48 hours to 30 days. During this time no bets or deposits can be made.
Live Chat Support
If you need help setting any limit or self-exclusion, contact our 24/7 live chat support. Assistance is available in Bengali.
To activate any of the tools above, contact o9bit via live chat or email. Our support team is available seven days a week, 24 hours a day, in both Bengali and English.
How do you know when gambling is becoming a problem?
If you notice the following signs in yourself or someone close to you, consider seeking help.
- You are repeatedly spending more than your set budget.
- You keep betting after a loss to try to win it back.
- Your attention to family, friends or work has decreased, and most of your thoughts revolve around gambling.
- Your sleep, eating or daily routine is being disrupted.
- You are betting with bill money or household funds, or borrowing to gamble.
- You are hiding your gambling from family members.
- You feel restless or irritable when you cannot gamble.
- You have tried to stop more than once but have not been able to.
Ask yourself a few questions
Are you in any of these situations?
If you answered yes to one or more questions, contact us or check the support resources listed below.
Where to turn when you need help?
Asking for help takes courage. You are not alone — family, friends and professional counsellors are there for you. The o9bit support team is also always ready.
o9bit Live Chat
Contact our 24/7 live chat. Requests for self-exclusion, limit setting or account closure are processed immediately.
Email Support
You can also reach us by email in addition to live chat. Replies are provided in both Bengali and English. Email: [email protected]
Family and Friends
Talk to a trusted family member or friend. Support from people close to you is the strongest foundation on the road to recovery.
Professional Counselling
Speak with a mental health specialist or counsellor. Mental health services are available at many government and private hospitals in Bangladesh.
Under our Privacy Policy, all responsible gambling requests and communications are kept completely confidential. Your information is not shared with third parties.
o9bit's Commitment
We believe that gambling in a safe and responsible environment is enjoyable for everyone. Visit our About Us page to learn how o9bit puts player protection first.
Build healthy gambling habits
The most effective way to gamble in a healthy and controlled manner is to plan ahead. Decide each month how much money you will set aside for entertainment, and only play if you are sure that losing that amount will not affect your household or savings.
Take breaks during your session. Sitting for long stretches in one go reduces your ability to make good decisions and increases the risk of irrational bets. Use a timer and take at least a 10-minute break every hour.
Never gamble when you are tired, emotionally distressed or under the influence of alcohol. In these states people tend to take more risks than usual and lose more.
Do not sit down to play expecting to win. Slots, casino games and cricket betting are all activities with no guaranteed long-term return. Winning is enjoyable, but it is not a reliable source of income.
You can find more answers about responsible gambling in o9bit's FAQ section. Our support team is always available for any questions or concerns.
Things to keep in mind
- Set a budget in advance and stick to it.
- Decide on a time limit before you start playing.
- Spend time with family and friends — never let gambling replace your social life.
- Stop when you lose — there is always a chance to try again the next day.
- When you win, withdraw some of it — do not bet everything again.
- If you feel something is wrong, use o9bit live chat for immediate support.